Weather Policy


Please be advised that all performances are subject to modification or cancellation due to inclement weather for safety concerns. If we are required to cancel an entire show day, the cancellation decision will be made early in the morning and publicized via our social media channels, along with subsequent instructions for ticket holders. Our box office partners at Ticket Window (226-213-4811) will also be available for ticket holder questions and concerns.

Please note that Airshow London tickets are not refundable based on acts being modified or cancelled.

Covid-19


We understand the growing concern surrounding COVID-19 across our community and globally. Airshow London is monitoring the situation and advisories/notices distributed by various organizations.

At this time, we are optimistic that on September 11-13, 2020 we will be able to deliver a safe and healthy outdoor event. We currently have strong health protection practices in place and will create more as needed and as advised by our local health unit, to make the health and well-being of our attendees, flying crews and stakeholders a top priority.

As the ramifications of this Coronavirus outbreak become clearer and its impact on our air show community comes into sharper focus, we will be in frequent contact to keep you apprised of new developments. We promise to distribute and post updates closer to the event about our health and safety protocols, with the current intentions of moving forward should our local situation remain stable.

We wish all our fans, pilots and crews good health during these uncertain times.

Sincerely,

Airshow London

Redemption Policy

2019 Friday Cancellation – Ticket Redemption Policy

General Admission
All unscanned general admission tickets from 2019 will be honoured at the gate for Airshow London 2020, due to the Friday weather cancellation.
Please note 2019 tickets cannot be used in conjunction with any other offer or be used to upgrade your purchase. Only unused/unscanned tickets will be honoured at the gate

VIP Tickets
All Friday, September 13, 2019 VIP ticket holders (Flightline Pub, Runway Seating and Business Class) will be contacted by Airshow London directly to administer new complimentary VIP passes to Airshow London 2020. All VIP ticket holders must be self-identified prior to June 30, 2020 in order to be re-issued tickets for 2020.

Please note that 2019 VIP tickets will not be honoured at the gate and must be re-issued a 2020 VIP ticket in order to gain access to the show. Tickets cannot be used in conjunction with any other offer or be used to upgrade your purchase. You may contact [email protected] for more information

Terms and Conditions for tickets purchases

Please note the following Terms of Use

Health and safety of patrons, performers, volunteers, and staff are of utmost importance to AIRSHOW LONDON.  AIRSHOW LONDON draws performers from Countries around the world. There may be circumstances beyond the control of AIRSHOW LONDON which make the performance unsafe, or unviable as a result of events beyond the control of AIRSHOW LONDON. Please be advised that all performances are subject to modification or cancellation due to inclement weather, safety concerns of any other reason which in the opinion of AIRSHOW LONDON renders the event either unsafe or unviable.  There are no refunds as most of the cost of the event remains the same, whether cancelled or not. In the event of cancellation for any reason, no refunds are provided for tickets, sponsorship or other purchases from AIRSHOW LONDON.  All Sales are final.

If we are required to cancel a show day, every effort will be made to do as early as possible and to publicize via our social media channels, and by email if possible. Our box office partners at Ticket Window (226-213-4811) will also be available for ticket holder questions and concerns.
While AIRSHOW LONDON regrets the inconvenience caused by these circumstances, AIRSHOW LONDON cannot be held responsible for any loss or damage resulting from the postponement or cancellation of any or all of the event. Similarly, AIRSHOW LONDON cannot be held responsible or liable for injuries, loss or damages incurred by patrons while attending these events.

All patrons purchasing from AIRSHOW LONDON agree to these terms of use and limitations on liability.

If your tickets are to be “held at will call”, they will be at the venue box office at the time of performance. The box office is usually open no later than 60 minutes before curtain time. It would be helpful if you can arrive early to allow for parking and to avoid the last-minute rush.

You must have the credit card you used for the purchase with you for identification. If someone else is picking up the tickets, either that same credit card or a photocopy of it with an authorization note from you must be presented. It would also be helpful to have with you a copy of your order confirmation and the confirmation number.